Last updated: January 07, 2025
This Privacy Policy describes Our Milkkart policies and procedures on the collection, use and safeguard your information when you use our website and mobile application available on the Play Store. By accessing or using our Services, you agree to this Privacy Policy.
1. Information We Collect
a. Information You Provide
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Account Information: When you sign up, we collect your name, email address, phone number, and delivery address.
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Order Details: Information about the products you purchase, including quantities, preferences, and payment details.
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Feedback and Support: Any information you provide through customer service or feedback forms.
b. Automatically Collected Information
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Device Information: IP address, device type, operating system, and app version.
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Usage Data: Information about how you interact with our Services, such as page views, clicks, and time spent.
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Location Data: With your permission, we may collect precise location data to ensure accurate deliveries.
c. Third-Party Information
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Payment processors may share limited information, such as confirmation of transactions.
2. How We Use Your Information
We use the information we collect to:
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Process and deliver your orders.
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Communicate with you about your orders, promotions, or updates.
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Improve our Services through analytics and feedback.
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Ensure security and prevent fraudulent activities.
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Comply with legal obligations.
3. Sharing Your Information
We do not sell your information. However, we may share your information with:
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Service Providers: Delivery personnel, payment processors, and IT service providers.
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Legal Authorities: When required by law or to protect our rights.
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Business Transfers: In case of mergers, acquisitions, or asset sales.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption and secure servers. However, no method of transmission over the internet is 100% secure. Please notify us immediately if you suspect unauthorized access to your account.
5. Your Rights and Choices
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Access and Correction: You can access and update your information through your account settings.
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Opt-Out: Unsubscribe from marketing emails by using the link provided in each email.
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Delete Account: Request account deletion by contacting us at [milkkartto@gmail.com].
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Location Permissions: Manage location permissions through your device settings.
6. Third-Party Services
Our Services may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing any information.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted on this page, with the “Effective Date” updated accordingly. Continued use of our Services constitutes acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
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Email: milkkartto@gmail.com
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Phone: +91 98212 70615
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Address: kali Sarpanch market Shop No 48 Royal Heritage Society,
Faridabad, Haryana 121004
Thank you for trusting Milkkart with your milk and dairy product needs!