Shipping Policy

Effective Date: 10 January 2025

At MilkKart, we are committed to delivering your milk and dairy products promptly and in the best condition. This Shipping Policy outlines the terms and procedures related to the delivery of your orders.

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1. Delivery Areas

• We currently deliver to the following areas: 121004 pincode only.
• If your location is not within our delivery area, please contact us for further assistance.

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2. Delivery Timelines

• Orders placed before 05:00 PM will be processed and delivered within one days, subject to product availability.
• Orders placed after 06: 00 PM will be processed for delivery on the within two days day.
• Delivery timelines may vary due to unforeseen circumstances such as weather, traffic, or public holidays.

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3. Delivery Charges

• A delivery fee of 20 applies to orders below 299.
• Free delivery is available for orders above 300.

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4. Order Tracking

• Once your order is processed, you will receive a confirmation message or email with delivery details.
• For real-time updates on your order status, please refer to the tracking link provided or contact our support team.

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5. Delivery Conditions

• Please ensure someone is available at the delivery address to receive the order during the specified delivery timeframe.
• If no one is available to receive the order, our delivery team will attempt to contact you. In the event of failed delivery, additional charges may apply for re-delivery.
• We are not responsible for delays or failed deliveries due to incorrect or incomplete address details provided by the customer.

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6. Product Handling

• Please check your order upon delivery. If there are any discrepancies or issues, report them immediately to our customer service team.

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7. Contact Us

For any questions or concerns about shipping, please contact us:

• Email: milkkartto@gmail.com
• Phone: +91 98212 70615
• Address: kali Sarpanch market Shop No 48 Royal Heritage Society,Faridabad, Haryana 121004

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Thank you for choosing MilkKart for your milk and dairy needs. We look forward to serving you!